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Prevue Hendryx Warranty Information

Prevue Hendryx Warranty Policy

  • Prevue provides products of the highest quality and we attempt to satisfy our customers with replacement parts and/or service if necessary.
  • Prevue products are covered against manufacturing defects for 90 days from date of purchase.
  • Prevue will honor warranty claims within 90 days of original purchase of new merchandise. 
  • Customer must supply a copy of the purchase receipt; the receipt can be faxed to 312-243-4224 or scanned and emailed to customerservice@prevuepet.com.  These can also be uploaded as a image and sent directly to our customer service department by filling out a Replacement Parts form at the bottom of any page within this site, or while viewing any product within the site.
  • For products outside the warranty period, replacement parts are available for purchase if stocked.